Cancellation Policy

Cancellation Policy:

1. Appointment Confirmation : We value your time and will send you a confirmation message a day before your scheduled appointment to ensure it aligns with your schedule. Please promptly confirm your appointment to secure your slot.

2. Deposit Requirement : To confirm your booking, a non-refundable deposit of 200 AED is required. This deposit will be deducted from the total cost of your service.

3. Cancellation by Client :

   - Should you need to cancel your appointment, please provide us with at least 24 hours' notice. In such cases, your deposit will be fully refunded, or you may opt to retain it for rescheduling.

   - For cancellations made less than 24 hours before the appointment or for no-shows, the deposit is non-refundable. However, you may choose to keep it for rescheduling at a later date.

4.Cancellation by Us : In unforeseen circumstances where we need to cancel your appointment, rest assured that you will be fully refunded the deposit or offered the option to reschedule at your convenience.

5. Late Arrivals : We understand that unforeseen delays may occur. However, if you arrive more than 30 minutes late for your appointment and our schedule is fully booked for the day, it will be considered a cancellation, and the deposit will be forfeited.

By scheduling an appointment with us, you acknowledge and agree to adhere to the terms of our cancellation policy. We greatly appreciate your understanding and cooperation. Should you have any inquiries or require further assistance, please do not hesitate to contact us.